Home/Products/Counterwake
An AI product by Delos Software

Your shop closes,
Counterwake doesn't.

Counterwake is a 24/7 AI shop assistant. It answers customers, takes orders and captures every inquiry while you sleep, so the business keeps running after the lights go off.

The problem

Customers don't stop shopping when you close. Late-night messages go unanswered, calls are missed, and buyers move on to whoever replies first. Every unanswered question is a lost sale.

The Counterwake fix

An AI assistant trained on your shop: products, prices, timings and policies. It replies instantly, any hour, in a friendly human tone, and hands you a tidy list of orders and leads every morning.

Features

Everything a great shop assistant does, without the night shift.

Always on

Open 24 hours a day, 7 days a week, holidays included. Never sick, never on break.

Instant replies

Answers stock, price and timing questions in seconds, before the customer looks elsewhere.

Captures orders

Takes orders and reservations and collects customer details, ready for you to fulfil.

Lead capture

Every inquiry is saved with a name and number, so no potential customer slips away.

Speaks their language

Talks the way your customers talk, so conversations feel local and personal.

Built for local shops

Simple to set up, with no tech team needed. Built for kiranas, boutiques, pharmacies and more.

How it works

Live in three steps.

Tell it about your shop

Add your products, prices, opening hours and policies.

Share your link

Put Counterwake where customers already reach you.

Wake up to orders

Review the night's conversations, orders and leads each morning.

Available now

Ready when you're not.

See Counterwake in action and set it up for your shop today.

C
Style Boutique● Counterwake is online
2:13 AM
Is the blue kurti in M size available?2:13 AM
Yes! The indigo cotton kurti in M is in stock at ₹899 💙2:13 AM
Can you hold it till evening?2:14 AM
Of course, it's on hold under your name until 8 PM tomorrow ✨2:14 AM